Privacy Policy
Feelaxo.com (“Website/Mobile Application”) operated by Welltech Lifestyle (“Company/we/us”) recognizes the importance of maintaining your privacy. The Company is committed to maintaining the confidentiality, integrity and security of all information of our users. This Privacy Policy explains how we collect, use, share, disclose and protect Personal Information about the Users of the Services, including and the visitors of the Website (jointly and severally referred to as “you” or “Users” in this Privacy Policy).
This Privacy Policy is published in compliance of the (Indian) Information Technology Act, 2000 and the rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (SPI Rules).
Please read this privacy policy carefully and see below for details on what type of information we may collect from you, how that information is used in connection with the services offered through our Website and shared with our business partners. This Privacy Policy applies to current and former visitors and customers to the Website.
By visiting and/or accessing the Website, you agree to this Privacy Policy.
This Privacy Policy outlines how [Website Name] collects, uses, stores, and protects your personal information when you use our website and services. By using our platform, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details during account creation or booking.
- Business Information: Service details, pricing, and availability provided by service providers.
- Usage Data: IP address, browser type, device information, and pages visited for website optimization.
- Cookies: Information stored in cookies to enhance user experience and facilitate smooth navigation.
2. How We Use Your Information
We use your information to:
- Facilitate bookings and service delivery.
- Communicate updates, confirmations, and offers.
- Improve platform functionality and personalize user experiences.
- Prevent fraud and ensure platform security.
- Comply with legal obligations.
3. Sharing of Information
We may share your information with:
- Service Providers: To enable service bookings and manage your appointments.
- Third-Party Vendors: For payment processing, analytics, or marketing (with your consent).
- Legal Authorities: If required by law or to protect our legal interests.
We do not sell your personal information to third parties.
4. Data Security
We implement robust security measures, including encryption and access controls, to safeguard your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
You have the right to:
- Access and review your data.
- Update or delete your account information.
- Opt out of marketing communications.
- Withdraw consent for data processing where applicable.
To exercise these rights, contact us at [Contact Email].
6. Data Retention
We retain your data for as long as necessary to fulfill the purposes described in this policy or comply with legal obligations.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Children’s Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect data from minors.
9. Policy Updates
We may update this policy from time to time. Changes will be notified on the website, and the updated policy will take effect immediately.
GRIEVANCE OFFICER
In case you have any grievances with respect to in accordance with applicable law on Information Technology and rules made there under, the name and contact details of the Grievance Officer are provided below:
#803, Millennium Empire, Sector 15, Kharghar, Navi Mumbai, Maharashtra 410210
If you have questions, concerns, or suggestions regarding our Privacy Policy, we can be reached using the contact information on our Contact Us page or at hello@feelaxo.com